FAQs

F:Can we have dinner in your house?
A:We will serve a three course meal (half-board) or à la carte.
 
F:Are dogs allowed?
A:It is possible to spend your holiday with your four-legged friend.
 
F:How can I pay my stay? Can I use a credit card?
A:You have to pay your stay on the last evening in our house. You can pay cash or also with cash card.
 
F:When can I move into the room? When should I leave it?
A:You can move into the room after 1300. At the best between 1600 and 2000. If you will arrive later – tell us. Please leave your room until 10 o’clock in the morning.
 
F:If there’s a problem and it’s not possible for me to be away on leave. What will happen?
A:
  • If you know it 3 month before the planned arrival no cancellation charge must be paid.
  • If you know it until 1 month before the planned arrival – 40 % of the charge must be paid.
  • If you know it until one week before the planned arrival – 70 % must be paid.
  • In the last week you have to pay 90 % of the charge.